1. Information We Collect

When you submit a form on our website, we collect the following personal information:

Property address

Phone number

Email address

Any comments or additional information you voluntarily provide

2. How We Use Your Information

We use the information you provide to:

Contact you regarding your property and provide a cash offer

Communicate with you via phone calls, SMS text messages, and/or email

Improve our services and customer experience

Comply with applicable legal obligations

3. SMS/Text Messaging

By providing your phone number and submitting a form on our website, you expressly consent to receive SMS text messages from Coldbrew Holdings. These messages may include:

Responses to your inquiry

Follow-up messages regarding your property

Appointment confirmations and reminders

Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any text message. For help, reply HELP or contact us at (864) 837-4000.

Your consent to receive SMS messages is not a condition of purchasing any property or service from us.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service providers who assist us in operating our business (e.g., email delivery services)

Legal authorities when required by law

Title companies and closing attorneys as necessary to complete a transaction

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law.

7. Your Rights

You have the right to:

Request access to the personal information we hold about you

Request correction or deletion of your personal information

Opt out of SMS messages by replying STOP at any time

Opt out of email communications by using the unsubscribe link

8. Cookies & Tracking

Our Website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. Cookies are small data files stored on your device. We may use:

Essential cookies — required for the Website to function properly

Analytics cookies — help us understand how visitors interact with our Website

Marketing cookies — used to deliver relevant advertisements and track campaign performance

You can control or disable cookies through your browser settings. Disabling certain cookies may limit your ability to use some features of the Website.

9. Mobile Information Sharing

We do not sell, rent, lease, or share your mobile phone number or any personal information collected via SMS opt-in with third parties or affiliates for marketing or promotional purposes. Mobile information will only be shared with service providers who assist us in delivering the messages you have consented to receive (e.g., SMS platform providers). All other use of your mobile information is strictly limited to the purposes disclosed in this Privacy Policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us: